i actually had the chance of telling a patient off with my mind just now. some malay guy comes in, tells me he doesn't have his form. so ok fine, i say go see doc since no form, we can't do test , dont know what test to do blah blah standard answer. so he stand there while i serve some other patient. dont know what he doing standing there, suddenly say tell me your name.

so i'm quite pissed cuz i didnt do anything. you dont want to listen to me not my problem it is YOURS that you never bother to try . then he shows me appointment card and i saw there's a 'blood test' written next to today's date, so ok i tell him ' oh okay Please go to room 13 sir, the nurse can help you print your form'

ok before anyone says 'why you never tell him that earlier' . because our rule of thumb is if the pt says DONT HAVE FORM AT ALL, we say go see doctor. if patient SHOWS US CARD AND DONT HAVE FORM BUT HAVE APPT TO DO TEST, we ll say go see nurse and print.

but anyway, today i really have no mood for anything. just don't. so it's like i say oh you want my name? sure no problem. i show him name tag, then i took out put in front of him and say oh here it is , do spell my name correctly ok. i think he got a bit shock cuz he kept quiet. then he left, dont know go where then later come back and was ok. but i think he will make trouble cuz this is not exactly his first time here also LOSER....

another one that happened was winnie was telling a , let me stress 54 year old man!!!!, about doing ecg only when seeing doctor. so she couldn't handle asks me to take so ok i explain that without the ecg form, we cant do and then recommends he see the doctor to get a new piece. he says not seeing and he misplaced the form, so ok i say if that's the case, we could do for him first then help him register for the doc to get the form. see we so nice hor, never insist and help him somemore. does he appreciate? noooooooo

instead he scold me ' you think i stupid is it, you bully me i'm a SENIOR CITIZEN!' i stress that he was truly shouting at the top of his voice. i seriously want to slap his face but the stupid thing is, he's not SENIOR CITIZEN. and who is bullying who?

adele heard the commotion , then she brought him to see the nurse manager, after which i heard from her that he is a very hot tempered person. and then he CURSE at adele and the NM, that they dont want to do for him, so if he died, he will come back and haunt bedok and esp the lab. and that he wants to complain to his MP. man i wish i could have been there. suddenly really felt like i've adrenaline and wanted to scold him back. i wished i had nadzirah's courage (long story).

the point is that singaporeans are so bloody pampered these days that they never stop and thank the government for what they have done. ok fine i am pampered too, but the point is they are just TOOO MUCH. i just felt like i got no more heart. i mean i used to tolerate and be nice but this is just far too much to be nice.